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FAQ
The following are some frequently asked questions and answers. For other inquiries, please contact the customer service department at 400-820-7096.
Does HunterDouglas sell directly to consumers?
Hunter Douglas does not sell directly to consumers. However, you can visit the "Dealer Locator" and we will show the list of Hunter Douglas dealers in your area.
I want to buy window treatments with electric lift system. Which type of HunterDouglas product should I consider?
Many Hunter window treatments are available with electric drive, remote control and novel manual lifting systems. If you select window decoration in the "Products" section, you will see which lifting systems are available.
Can I have my blinds modified or cut?
Some of our products can be modified, but there are some limitations in the fabric, lifting system, rope route and size. You can contact the dealer locator, who will contact the manufacturer to determine what changes can be made.
I have baby and safety is a big concern for me. What kind of HunterDouglas window treatments should I choose?
All HunterDouglas window treatments are designed with safety considerations in mind and provide standard or optional safety designs. If you select window treatments in the "Products" column, you will see which lifting systems and driving components can be used for this product. You can also visit the "Child Safty" page located in the "Browse by Need" section to view our creative security features.
Where do I get my HunterDouglas window treatments repaired?
For product warranties and repair services, please contact the dealer locator. The dealer will work with the manufacturer to repair or replace the faulty part. If the dealer is no longer in business, or if you got the window treatments from someone else (perhaps they were pre-fitted for your new home) and need to find a Hunter window trims dealer in your local area, click " DealerLocator." to find a dealer near you.
Contact Us
Hunter Douglas Window Covering Products (China) Co., Ltd
No.2805 Xin Zhuang Industrial Park 201108 Shanghai, China
T: (86) 021 6442 9999
F:(86) 021 6442 9999
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